General HIT Info

GENERAL INFORMATION 
FOR COMPLETING OUR AMAZON MTURK HIT'S

GENERAL INFORMATION
1) Please use only Google Chrome when making our HIT's as this browser is what our HIT's were designed for. Chrome allows the features we provide to work properly. Please make sure your version of Chrome is the latest version.

2) If the coupons or items do not have UPC codes, please enter them with 0000's.

3) If the coupon code is difficult to enter, some are too long, then you need to take off as many numbers from the beginning of the code as is necessary to get it to accept the code. If the code still will not enter, use the 0000's option.  If the code is too short, please add 000’s to the front of the code.

4) The total, tax and subtotal boxes do not allow -minus/negative numbers, please enter them as positive numbers (enter the figures without the –minus sign).

5) Please check the example receipt links we provide in our HIT instructions to find information required to make the HIT. This is critical for particular HIT's that have a quantity column as there is only one way to use that column correctly and using it incorrectly makes the item prices and item count grossly incorrect, which requires us to reject the HIT.
6) Please list all purchased items with (Item), all coupons with (Coupon) and voided items with (Void). You do not currently need to list the store loyalty card discounts, employee discounts, Red Card discounts, in store discounts, bag refunds; this may change in the future however and may currently not apply to all of our HIT’s (please be sure to read the instructions for each of our HIT’s and open all the links provided).  Please list returns and exchanges with Void as well.
7) Always check that the receipt is full before starting to transcribe it and that everything on the receipt is legible, not just the parts you need to work with. A full receipt has a store name, date, total information, and items with legible descriptions, codes, amounts and prices. If the vast majority of the items are legible, then transcribe the receipt. If most of the receipt is not legible, then select the 'not a full receipt' option.  (85-90% of the items should be able to be transcribed)

8) Please make sure your entry of the store name, total and date are exactly as they are on the receipt, we have no choice but to reject if they are not as these fields are used for determining other HIT's.

9) If there are 2 (or more) taxes, please add them together and enter the sum to the field.
10) On the Duplicate comparison HIT's, some sales can be made so quickly even the time will be the same, you need to compare barcode numbers (if they are present, look in the middle of the code as that is where the difference will be), also there is a transaction code on most every receipt, they are called different things by each store chain, sometimes it is TR, TRN #, trans, etc.  Look for these on the top line above where the items start to be listed or at the bottom of the receipt.
11) We have 5 days to review HIT’s and due to the high volume of HIT’s we provide, it usually takes that long.  The review priority schedule is subject to change which means HIT’s that were previously approved quickly, may be approved slower at any time.

12) Rejection of incorrect HIT's is required so the HIT can go forward to be processed correctly. 
13) Please check the auto-filled (pre-filled) fields for accuracy as the information that is already in the fields when you accept the HIT may not be correct.
14) If there is more than one store receipt in a HIT, please make the receipt at the top only. If there are several photos of the same receipt, if one of the photos is clear, please use that photo to make the HIT.
15) If the information to make the HIT is on the receipt but you cannot clearly and easily read it, the receipt should be marked as blurry.  If the information is not in the photo series, then the receipt should be marked as not full receipt.

16) This information is subject to change, please be sure to always read the HIT instructions before completing our HIT's.

CONTACT INFORMATION
1) If you have a question you would prefer to ask us privately, you can email us at: corp@infoscoutinc.com
Please enter this to the subject line: MTurk Worker Feedback

2) If we have rejected your HIT and you think it was not correct to have done so, please email us and ask us to check it. We have a 30 day window from the time you submitted the HIT to reverse it (Amazon's rule, not ours), so please be prompt in asking. We can and do reverse incorrect rejections.

Thank you for making our HIT's.
The Info Scout Team